The Role:
As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software.
You will be primary contact for the planning, installation and integration of our software, as well as for answering and documenting technical questions. You will form the internal interface between our customers and our consulting, data science, development, product management and OEM partner. We are looking for someone that is eager to become an expert in Celonis Process Management Software and grow our Customer Support organization in our Munich office.
You will be working with current technologies (e.g. AWS, MS Azure, Containers, Python ) and work in a broad, customer-specific and cloud based technology environment.
The work you’ll do:
Provide deep technical Support for Customer on Product area Event Collections, which orchestrates all Data integration services withi
Apply now and work remotely at Celonis
